Infinit
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Common errors
Here you can find a list of error codes with the usual cause and its solution.

Error codes

If your error code is not listed here, please contact us through our #support-tickets channel.
Something went wrong / An unexpected error occurred...
Usual cause
Solution
  • General error handler
  • Contact the staff providing details about the task and screenshots
The size range is not available. Select a new one
Usual cause
Solution
  • Your size range (minimum size - maximum size) is not within the raffle size range
  • Make sure that you are using the correct size format we provide in the raffle post
  • Minimum size < Maximum size
No proxy was given
Usual cause
Solution
  • Your proxies.txt file is empty
  • Close Infinit, fill the proxies.txt file with your proxies and restart Infinit
All proxies are dead
Usual cause
Solution
  • All your proxies are dead
  • Fill the proxies.txt file with fresh and alive proxies and restart Infinit
The raffle doesn't accept more entries
Usual cause
Solution
  • The raffle is currently closed (ended, not started yet or paused)
  • Check the raffle end time and the link provided
This Google Form does not exist
Usual cause
Solution
  • The Google Form raffle link provided is not correct
  • Provide the correct Google Form link
Something went wrong submitting the form
Usual cause
Solution
  • External error from Google Forms
  • Contact the staff providing the Google Form raffle link
This account already exists
Usual cause
Solution
  • You are trying to create an account that already exists
  • Update your profiles.csv and remove already created accounts
There was an error fetching the form signature / There was an error fetching the form
Usual cause
Solution
  • External error from TypeForm
  • Contact the staff providing the Typeform raffle link
HTTP Error XXX
Usual cause
Solution
  • Error during a request
  • Contact the staff providing details about the task running
Error solving captcha: XXX
Usual cause
Solution
  • External problem with 2Captcha service
  • Read the problem and try to fix it (Add funds, etc…)
  • Contact the staff providing details about the task running and your 2captcha account status
Captcha timeout
Usual cause
Solution
  • A captcha resolution attempt has exceeded the time limit
  • External problem from 2captcha service
  • Retry the task
  • Contact the staff providing details about the task running and your 2captcha account status
The raffle provided does not exist
Usual cause
Solution
  • The raffle link or ID provided is not correct
  • Provide a correct raffle link or ID
There is a new question that could not be answered
Usual cause
Solution
  • A new question has been added to a raffle
  • Follow the instructions and add the new question to the profiles.csv using the title of the question as the column name
Invalid XXX on profile, please provide a valid one
Usual cause
Solution
  • Invalid or blank required field in profiles.csv
License is not valid or has expired
Usual cause
Solution
  • Invalid or expired license key
  • Contact the staff providing details about your license key
The results for XXX are not available yet
Usual cause
Solution
  • Checking a raffle that has not finished yet
  • Check the raffle’s end time and re-check once the raffle is over
You have already participated in this raffle: XXX
Usual cause
Solution
  • Trying to participate in a raffle more than once with the same email address
  • Remove that account from the profiles.csv or remove the already entered raffle ID from the task
Couldn't find settings.json file
Usual cause
Solution
  • Settings.json can’t be found on Infinit.exe root path
  • Re-open Infinit to automatically create the file again or restore the previous one
The raffle XXX does not exist. Please check the ID
Usual cause
Solution
  • Providing a non-existing raffle ID
  • Correct the raffle ID
Please, close all instances before updating
Usual cause
Solution
  • More than one Infinit instances are running when trying to update
  • Close all Infinit instances and start it again

Login errors troubleshooting

Gmail

Make sure that you are not using VPN, proxies or something similar, you must be able to log in to your Gmail manually via your browser. If you are not using 2FA protection on your Gmail, follow this guide to turn on "Less secure apps" access on your Gmail account, otherwise Infinit won't be able to log in. If you are using 2FA protection on your Gmail, follow this guide to create an app password. Use that app password to log in to your email via Infinit, otherwise it won't work.

Hotmail / Outlook

Make sure that you are not using VPN, proxies or something similar, you must be able to log in to your Hotmail / Outlook manually via your browser.
Enter the requested SMS/ email code if asked on your browser, and make sure that you don't have problems logging in manually using your IP, otherwise Infinit will be blocked and it won't be able to log in.
Last modified 1yr ago